Toni Vanschoyck, a founding distributor for Monat, has sued the hair care company in Florida, alleging her earnings were cut by 75% over two years. The lawsuit, filed in June 2024, claims Monat terminated her after she questioned the drastic reduction in her commission payments.
Vanschoyck claims she built a large sales network within Monat's direct-sales structure. She states she earned more than $100,000 monthly between 2015 and 2022. During this period, she worked directly with company founders Rayner and Luis Urdaneta and held what she describes as "founder shares" in the company. By 2024, her commissions had fallen to less than a quarter of her peak earnings. Her annual income now sits below what she previously earned in just two months.
Monat terminated Vanschoyck in May 2024, according to her complaint, after she pressed for explanations regarding the significant pay cuts. The lawsuit describes a company that systematically silenced one of its top earners. Vanschoyck attended multiple meetings with the Urdanetas, asking for clarity on commission drops and changes to the compensation plan. She never received direct answers. Corporate compliance personnel reportedly promised to resolve the issues, but no action followed.
The company allegedly did more than just cut Vanschoyck's pay. It also began reducing commissions for members of her downline without clear reasons. Vanschoyck, barred from company events and team calls, found herself fielding questions from her network about Monat's financial stability and their ability to continue earning money.
Her attempts to gain clarity backfired. Corporate leadership sent her repeated verbal and written warnings, threatening to disassociate her from the company. Monat removed her from founder calls with other leaders. The pressure intensified until her termination.
Vanschoyck's attorney argues she was not just an ordinary distributor. She served as a mentor and an advisor for an extensive team. This team generated substantial income for both her downline partners and Monat itself, with a portion of those funds flowing to the Urdanetas.
The lawsuit names Monat Global Corp, Rayner Urdaneta, and Luis Urdaneta as defendants. Vanschoyck alleges the company failed to provide reasonable explanations for the earnings reductions. She also claims Monat allowed its product quality to decline and that leadership was untruthful about commission structures and corporate governance matters.
Monat has not yet filed a response to the allegations in court.