Is Someone Running a Refund Scam Through My Address?

A stranger showed up at my door yesterday with a story that doesn't add up. He claimed he was chasing an UPS truck because his laptop was being delivered to the wrong address—mine. Problem: I'd been home all morning. No knock. No delivery attempt. Nothing.

I did have a package sitting on my porch, but it wasn't a laptop. It was a small envelope addressed to my homeowner's name. Inside was just a generic thank you card. When I called the phone number on the package, a Hispanic woman answered. She had no idea what I was talking about.

One odd package could be a shipping mistake. A stranger showing up at my door could be a lost customer. Both happening at the same time? That's when my radar went up.

The pattern screamed refund fraud. Here's how it typically works: scammers use real residential addresses—like mine—to receive shipments they've ordered. They have the package sent there, then immediately contact the seller claiming the item arrived damaged or never showed up. The seller refunds the money. The scammer keeps the refund and never returns the item. The homeowner at the address gets stuck holding the bag if a return is ever demanded.

But here's the kicker. The man gave me a business card with a working phone number—I asked for it to stay in touch. When I followed up the next day to ask if he'd received his package, his response was instant and suspicious: "Sorry, my error. The seller refunded my money."

He didn't say the package arrived. He didn't say he picked it up. He said the seller already refunded him. Which means either he ordered something, had it sent to my address, got the money back, and forgot he'd used my house as the drop point. Or this was deliberate.

Scammers are getting bolder about using residential addresses for fraud. They count on homeowners being confused and cooperative. They count on not getting caught because the actual victim—the seller who got defrauded—is usually miles away and never connects the dots.

I'm concerned my address has been added to a list of working residential locations. That means more packages could show up. More strangers might appear at my door. My address could be used as a launchpad for dozens of these scams.

I'm keeping that business card. I'm documenting everything. And I'm watching my porch a lot more carefully now.

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